Privacy Policy

Miles Logistic values ​​its users and is committed to the protection of your personal data and your privacy.

We work based on the Data Protection Law (13.709/2018) which provides guarantees of privacy, confidentiality, retention, protection of fundamental rights of freedom and the free development of the person’s personality. In addition, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8.078/90), Marco Civil da Internet (Law 12.965/14).

We only ask for personal information when we really need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.

We make it clear why we are collecting it and how it will be used, as everything is done for correct general administration.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means under current legislation to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except by court order.

Our website may have links to external websites that are not operated by us. Therefore, we are not responsible for third-party damages. Please be aware that we have no control over the content and practices of third party websites and cannot accept responsibility for their respective privacy policies.

As a consumer, you are free to decline our request for personal information, with the understanding that we may not be able to provide you with some of the services you desire.

Your continued use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us using the form below.

Our policy is constantly updated.

The data subject is already aware that the content of this Privacy Policy may be changed at the discretion of the Miles Logística website, regardless of notice or notification. In case of alteration, the modifications take full effect from the moment they are made available on the website.

The Miles Logistic website is not responsible if you use your data incorrectly or untruthfully, being excluded from any liability in this regard.


In order to be able to make tourist reservations at Miles Logística, you must submit certain personal data, which includes, but is not limited to, first and last name, valid document or identification number, nationality, tax identification information and physical contact information (such as telephone, address or e-mail address).

In order to formalize tourist reservations, you must also provide us with information about your debit or credit card (such as the credit card number, security code, name of the cardholder and expiration date).

Miles Logística may confirm the veracity of the personal data sent, at its sole discretion, through public entities, specialized companies or risk centers.

The information obtained by Miles Logística from these entities will be treated confidentially, respecting Brazilian legislation with regard to data protection. You can always choose not to send us personal data, but in general, certain types of personal data are required to purchase or transact on Miles Logística.

If you decide not to provide us with certain personal data, you may not be able to use our services. If you make a reservation on behalf of a third party, you must first obtain the consent of that third party before providing us with your personal data.

If such third party is a minor, in accordance with applicable law, you declare that you have specific consent given by at least one of the minor’s parents or legal guardian.

Cookies Policy

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or ‘break’ certain elements of the website’s functionality.

How do we use cookies?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether or not you need them if they are used to provide a service you use.

Disable Cookies

You can prevent cookies from being set by adjusting your browser settings (see your browser’s Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies We Set

Cookies related to email newsletters:

This website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

Survey-related cookies:

From time to time, we offer surveys and questionnaires to provide you with interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

Form-related cookies:

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

Site Preference Cookies:

To provide you with a great experience on this website, we provide the functionality to set your preferences for how this website runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called up whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies can track things like how much time you spend on the site and the pages you visit so that we can continue to produce engaging content. For more information about Google Analytics cookies, see the official Google Analytics page.
Third-party analytics are used to track and measure usage of this website so that we can continue to produce compelling content. These cookies can track things like the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
From time to time, we test new features and make subtle changes to the way the site presents itself. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimizations our users appreciate most.
As we sell products, it’s important for us to understand statistics about how many visitors to our website actually buy, and so this is the type of data these cookies will track. This is important to you as it means we can make accurate business forecasts that allow us to analyze our advertising and product costs to ensure you get the best possible price.
The Google AdSense service we use to serve ads uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a particular ad is shown to you. For more information about AdSense, see the official AdSense Privacy FAQs.
We use advertisements to offset the costs of running this site and to provide funding for future developments. The behavioral advertising cookies used by this website are designed to ensure that you provide the most relevant advertisements whenever possible by anonymously tracking your interests and featuring similar things that may be of interest to you.

User Commitment

The user undertakes to make proper use of the contents and information that the Miles Logística website offers, with an enunciative, but not limiting character:
A) Not to engage in activities that are illegal or contrary to good faith and public order;
B) Respect for all national or international legislation to which Brazil is a signatory;
C) Not to disseminate propaganda or content of a racist, xenophobic nature, bookmakers, games of chance, any type of illegal pornography, in support of terrorism or against human rights;
D) Do not cause damage to the physical (hardware) and logical (software) systems of the Miles Logística website, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damages mentioned above;
E) The published contents have copyright and intellectual property rights reserved, as established by Copyright Law n. 9,610, of 2.19.1998 of the Brazilian Federal Government and related matters. Any infringement will be reported to the competent authorities.

Data subject rights

The holder of personal data has the right to request from the Miles Logística website, through the specific treatment channel, at any time, upon formal request, information regarding their data.
Requests will be analyzed in accordance with current legislation within a period of 72 hours, unless otherwise determined by law and/or by law.

Data subjects, according to the text of the LGPD, can exercise their rights through:
Confirmation of the existence of treatment;
Access to your personal data;
Correction of incomplete, inaccurate or outdated data;
Anonymization, blocking or elimination of unnecessary, excessive or treated data in violation of the provisions of this Law;
Data portability to another service or product provider, upon express request, in accordance with the regulation of the national authority, observing commercial and industrial secrets;
Deletion of personal data processed with the consent of the holder;
Information on the public and private entities with which the controller made shared use of data;
Information about the possibility of not providing consent and about the consequences of denial;

Revocation of Consent.

How to exercise your data subject rights?

If you do not wish to receive marketing communications from us, you can unsubscribe from further submissions by clicking on the link sent next to the marketing email;
For other requests regarding the rights of the holder of personal data, please contact us using the form below.

Miles Logística Privacy Policy

We hope this is clear and, as mentioned earlier, if there is something you are not sure whether or not you need, it is generally safer to leave cookies enabled in case it interacts with one of the features you use on our website.

The Miles Logística website will make every effort to protect the information and data collected from the user by the website. However, considering that there is no fully effective and secure means of transmission and retention of electronic data, the Miles Logística website cannot guarantee that unauthorized third parties do not succeed in improper access, exempting itself from any liability for damages resulting from the conduct from third parties, external attacks on the site such as: viruses, invasion of the database, technical defects or defects, as well as operational defects resulting from the use of the site and due to connection failures.

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