Swiss Business Class Flight Review

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Flight Experience: Tokyo Narita to Zurich with Swiss Business Class

General Overview

  • Flight with Swiss on Boeing 777-300ER
  • Business Class experience reviewed
  • Swiss Business Class not rated the best in hard and soft products

Check-in and Lounge Experience

  • Smooth check-in and security for Business Class
    • Dedicated counter and fast track for Star Alliance Gold members
  • Three lounges available for Star Alliance Business Class
    • Chose ANA lounge for its space and runway view
    • Lounges offer showers, a main buffet, and a noodle bar
    • Tried the ramen with pork broth, which was excellent
    • Lounge has a unique beer machine

Boarding and Seat Details

  • Boarding: Group 1 (first class & HON Circle), Group 2 (business class)
  • Lucky to reserve a “throne seat” for free
  • Boeing 777-300ER seating:
    • 8 First Class, 62 Business Class, 24 Premium Economy, 226 Economy
    • Business Class: 1-2-2 and 2-2-1 layout
  • Throne seats offer:
    • Better privacy, storage, and space for solo travelers

Seat and Cabin Features

  • Thomson Vantage seats with custom finishes
  • Seat features:
    • 16-inch HD touchscreen with storage compartment
    • Narrow footwell when in lie-flat mode
    • Console with lights, storage, and controls
    • No individual air nozzles, cabin was warm
  • Amenity kit provided: pillow, blanket, slippers
  • Pre-departure drinks and menu offering

Meal and Service

  • Initial service impressive; appetizer was delicious
  • Main course (seared halibut) and dessert (chocolate cake) were disappointing
  • Lavatory: basic amenities, small size
  • Bed hard and narrow, not very comfortable
  • In-flight entertainment limited, Wi-Fi available for purchase
  • Snacks included ice cream and a beef sandwich
  • Final meal (pasta) was tasty

Overall Experience

  • Service friendly but not personalized
  • Hard product not competitive with top Asian carriers
  • Throne seat comfortable with good privacy
  • Soft product had highs and lows
  • Wouldn’t choose Swiss Business Class again until new updates

Conclusion

  • Flight was overall pleasant but not extraordinary
  • Would not specifically seek Swiss Business Class again without changes
  • Encouragement to like and subscribe for more content

Frequently asked questions;

What aircraft model was reviewed for the Swiss Business Class experience?

Boeing 777-300ER

Which airline’s lounge was preferred by the traveler due to space and runway view?

ANA Lounge

What is the seating layout for Swiss Business Class on the Boeing 777-300ER?

1-2-2 and 2-2-1 Layout

What unique feature does the throne seat offer in Swiss Business Class?

Better privacy and storage

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